Faq’s

General Questions

CARE INSTRUCTIONS

CLEANING:
Wash your cutting board with soap and warm water and scrub well. Dry immediately with a towel and let it air dry standing up or on a raised rack with air flow.

CONDITIONER:
Wait until the board is dry, then apply a small amount of conditioner onto the board. Using a soft cloth, buff the conditioner into the wood in a circular pattern, forming a thin coat. Repeat over the entire surface of the board and especially the sides. You can also use a cutting board oil or conditioner food grade from any hardware store.

DO NOT:
Do not put the board in the dishwasher. Will warp and splinter the wood.
Do not dunk or let the board in stand in water. Will absorb water and potentially warp.
Do not use bleach. This will stain the wood.
Do not put a wet board flat to dry. If the board dries on one side, it will cause the wood to warp.

HOW WILL IT COME PACKAGED?

We handle each piece as a good peace of meat, we vacuum sealed our cutting board 48 hours after the first oil bath, this keep the oils inside the wood until your first use. We wrap each piece tightly in layers of crinkle paper and newspaper when needed. Each comes with care instructions, a sample cutting board oil.

WILL IT STAY SMOOTH AND SHINY?

The more you use your board, the more worn it will look with scratches. This is the nature of wood products and gives it more character. To find out how to care for your boards.

I HAVE ALLERGIES, WHAT FINISH IS USED ON THE BOARD?

We finish the boards with a food safe, mineral based oil and blend of genuine beeswax, Brazilian carnauba wax.

HOW CAN I STAY INFORMED?

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HOW CAN RETURN AN ITEM?

Our products are used as a food serve table, for that reason we offer you the chance to return any item unopened and unused within 30 days. Please send us an email to info@lettermanart.com to start your return process.

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